Privacy Policy

Last updated: January 2025

StreetSupport AT ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under applicable data protection law, including the UK GDPR and EU GDPR.

1. Data We Collect

Contact form submissions

Name, email address, and message content when you submit our contact form.

Email correspondence

Any personal data you include in emails sent to us.

Cookies

We use a single essential cookie (localStorage key) to remember your cookie consent preference. We do not use tracking, analytics, or advertising cookies.

2. How We Use Your Data

• To respond to your enquiries and provide the requested information or coordination service.
• To maintain records of correspondence for service quality purposes.
• We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis

Processing is based on your consent (when you submit the contact form) and our legitimate interest in responding to enquiries and improving our service.

4. Data Retention

We retain contact form data and correspondence for up to 24 months, after which it is securely deleted unless a longer retention period is required by law.

5. Your Rights

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. To exercise these rights, email [email protected].

6. Security

We take reasonable technical and organisational measures to protect your data. However, no internet transmission is completely secure.

7. Contact

For privacy-related enquiries: [email protected]